One of the most common questions we hear from law firm owners and entrepreneurs is: How do virtual assistants get trained?
At Stafi, we knew early on that training couldn’t be an afterthought—it had to be part of our DNA. That’s why we created Stafi University, a robust internal training platform designed to equip our assistants with the skills they need to succeed from day one.
Inside Stafi University: Training Built for Legal Support
Stafi University is more than just an onboarding tool—it’s a full-scale learning and development hub with over 200 specialized courses available to our team. From client intake to social media support and document management, our courses are tailored to the needs of modern law firms and small businesses.
We also offer legal-specific training modules to ensure our virtual assistants understand the nuances of legal terminology, compliance, and law firm operations.
One-on-One Coaching and Ongoing Support
In addition to self-paced courses, our VAs get personalized attention through in-house coaching. These coaches provide guidance in three critical areas:
- Professional English Communication
- Productivity and Workflow Optimization
- Emotional and Workplace Support
- Legal Coaches
This hands-on coaching model ensures our assistants continue to grow and adapt to the evolving needs of your firm.
Targeted Matching Based on Core Work Areas
Before a VA is ever matched with your firm, we evaluate their strengths across the four main business functions:
- Marketing Support
- Client-Facing Roles (Reception, Intake)
- Legal Task Support
- Administrative Operations
This helps us pinpoint your firm’s biggest needs and recommend a candidate who already excels in that area. It’s part of our commitment to providing top 1% talent.
Certified Before They Start. Supported Every Step of the Way
No virtual assistant is proposed to a client until they have successfully completed our core training program through Stafi University. Once hired, the support doesn’t stop there—our assistants continue to have on-demand access to the platform and coaching as new needs arise in your practice.
Why Training Matters in the Legal Industry
Law firms can’t afford to train on the job. Our structured training and support model gives you a VA who is ready to contribute meaningfully from day one—no micromanaging required.
Want to learn more about our hiring and training process? Schedule your Staffing Strategy Session or call us at our 24/7 line (786) 891-5619 and we’ll walk you through it.
