Stop Drowning in Case Updates. Let Trained Legal Case Managers Keep Your Cases Moving Forward.
Are case files sitting untouched while deadlines approach? Are clients calling three times a week asking for updates? Your attorneys shouldn’t be spending 40% of their time on case admin work.
Stafi’s remote legal case managers handle client follow-ups, document tracking, and case preparation across all practice areas so your attorneys can focus on winning cases and serving clients.
What's Actually Costing Your Firm Money
Law firms across all practice areas lose revenue when case management breaks down:
- Missed court deadlines and statute of limitations from poor tracking systems
- Client complaints and negative reviews due to a lack of communication
- Cases are stalling for months, with no one managing the workflow
- Attorneys are buried in administrative work instead of strategy and advocacy
- Staff burnout and turnover from overwhelming caseloads
- Lost billable hours on non-revenue-generating tasks
The solution isn’t working longer hours. It’s hiring trained remote case managers who specialize in legal workflows across multiple practice areas.
What Remote Legal Case Managers Actually Do
Stafi case managers are legally trained professionals who manage your entire case lifecycle. They’re not virtual assistants. They’re case management specialists who understand legal procedures, court deadlines, and client communication.
Daily Case Management Tasks Across Practice Areas:
Case Intake and Organization
- Gather and organize intake documentation
- Set up case files in your case management software
- Create case timelines and deadline reminders
- Input client information into your CRM
Document Management
- Request and track documents from clients, courts, and third parties
- Organize and index case documents by type and date
- Prepare document productions for discovery
- Maintain organized digital case files
Client Communication
- Provide regular case status updates to reduce complaint calls
- Answer client questions about case progress and next steps
- Schedule client meetings, depositions, and court appearances
- Handle client concerns before they escalate
Court and Filing Management
- Track court deadlines, filing dates, and hearing schedules
- Prepare documents for e-filing and court submission
- Monitor dockets and update case management systems
- Coordinate with court clerks and opposing counsel
Case Preparation Support
- Compile case documentation for pleadings and motions
- Organize evidence, exhibits, and supporting materials
- Calculate damages, timelines, and case valuations
- Prepare comprehensive case summaries for attorney review
Third-Party Coordination
- Communicate with insurance companies, adjusters, and claims handlers
- Coordinate with expert witnesses and service providers
- Track liens, subrogation claims, and reimbursement issues
- Manage vendor relationships and service requests
Specialized Training for Multiple Practice Areas
Every Stafi case manager completes comprehensive legal training through Stafi University (180+ courses) and receives specialized instruction in:
Personal Injury Law
- Accident case workflows from intake to settlement
- Medical record interpretation and chronology creation
- Insurance negotiations and demand package preparation
- Lien resolution and Medicare/Medicaid compliance
Immigration Law
- USCIS form preparation and filing procedures
- Case status tracking and priority date monitoring
- Document translation coordination
- Client communication in multiple languages
Family Law
- Divorce and custody case management
- Financial disclosure document organization
- Court calendar management and hearing preparation
- Sensitive client communication protocols
Criminal Defense
- Discovery management and evidence tracking
- Court appearance scheduling and defendant communication
- Bail and bond coordination
- Case status updates for clients and families
Estate Planning & Probate
- Estate document preparation and organization
- Probate court filing and deadline tracking
- Beneficiary communication and updates
- Asset inventory and valuation tracking
Business & Corporate Law
- Contract management and compliance tracking
- Corporate filing and governance documentation
- Transaction coordination and due diligence support
- Multi-party communication management
Why Stafi Case Managers Are Different
Comprehensive Legal Training
Every Stafi case manager receives training in:
- Legal procedures and court system navigation
- Case management software: Clio, MyCase, Filevine, and LDH
- Legal research tools and databases
- Document management and e-filing systems
- Client confidentiality and legal ethics
- Bilingual client communication (English/Spanish)
Ongoing Coaching and Performance Management
Your case manager receives continuous professional development through Stafi University with training in personal injury, immigration, family law, criminal defense, estate planning, and business law:
- Monthly one-on-one coaching sessions with Stafi leadership
- Quarterly performance reviews tracking key metrics
- Access to Stafi University’s 180+ courses across all practice areas
- Practice area-specific training as your firm’s needs evolve (including new areas like workers’ compensation, employment law, and civil litigation)
- Real-time support from Stafi’s coaching team
What Our Clients Say About Us: Timothy Azevedo
Legal Delegation Hub Platform
Monitor your case manager’s performance through our task-based proprietary platform, designed to keep your operations efficient and transparent:
- Performance dashboards based on task completion rates and response times.
- Training request system for targeted skill development.
- SOP library aligned with your firm’s specific procedures.
- Communication tools for seamless, task-centered collaboration.
- Quality assurance reports track accuracy, compliance, and overall task quality.
Remote vs In-House Case Managers: The Real Numbers
| Feature | In-House Case Manager | Stafi Remote Case Manager |
|---|---|---|
| Annual Cost | $45K-$65K + benefits | $24K-$36 |
| Onboarding Time | 4-6 weeks + training | 1 week, pre-trained |
| HR Management | Full burden | Zero, fully managed |
| Legal Training | Varies by hire | Guaranteed, included |
| Backup Coverage | None | Stafi provides backup |
| Performance Coaching | Your responsibility | Monthly coaching included |
| Turnover Risk | High (30-40% annually | Low, managed retention |
| Bilingual Support | Depends on hire | 100% guaranteed |
| Multi-Practice Training | Limited | Cross-trained in multiple areas |
Seamless Integration with Your Existing Law Firm Systems
Your remote case manager works in your current software. No need to change workflows:
Case Management Software:
Clio, MyCase, Filevine, CASEpeer, PracticePanther, Smokeball, LawRuler, Litify
CRM and Client Communication:
Salesforce, HubSpot, Lawmatics, Lead Docket, ClientTether
Document Management:
NetDocuments, iManage, Dropbox, Google Drive, SharePoint, Box
Communication and Collaboration:
Google Workspace, Microsoft 365, Slack, Microsoft Teams, Zoom
Court and E-Filing Systems:
File & ServeXpress, Odyssey File & Serve, Tyler Technologies, state-specific e-filing portals
Security and Compliance:
HIPAA-compliant for medical records, attorney-client privilege protocols, secure, encrypted connections, and confidentiality agreements.
Get Started in 3 Simple Steps
Ready to Reduce Case Backlogs and Free Up Attorney Time?
Your clients deserve faster communication. Your attorneys deserve to focus on legal strategy and advocacy. Let trained remote case managers handle the administrative work.
Or schedule a free consultation to learn how Stafi can help your law firm scale without the burnout.
